Online Customer Services Solutions

Superior Customer Service: How to Keep Customers Racing Back to Your Business--Time Tested Examples from Leading Companies
(Paperback) by Dhanesh Kumar

Branded Customer Service : The New Competitive Edge
(Hardcover) by Janelle Barlow, Paul Stewart 10/04


Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Customer's Expectation
(Paperback) by Lisa Ford, David McNair, Bill Perry 2/01

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