LivePerson Live Chat LivePerson.com Real Time Customer Support Assistance Help Expert Advice
LivePerson.com Add LIVE CHAT to your site and reduce Abandonment by 20%!
Add LIVE CHAT to your web store and increase conversion rates!
LivePerson is a provider of online engagement solutions that facilitate real-time assistance and expert advice. Connecting businesses and experts with consumers seeking help on the Web, their hosted software platform creates more relevant, compelling, and personalized online experiences.
Improve conversion rates
Increase average order values
Boost customer lifetime values
Improve Customer Service
Reduce customer wait time
Resolve issues at first contact
Increase customer satisfaction
Statistics Don't Lie
Add Live Chat to your website, and:
Increase online sales by 20%
Increase average order value by 35%
Live Chat Delivers Profit.
Improve customer service, build loyalty and reduce service costs.
LivePerson helps small businesses improve customer service and satisfaction while deflecting time-consuming phone and email inquires. For companies with limited service agent resources, they offer a complete, cost-effective, multi-channel (live chat, voice, knowledgebase, email) solution that makes it easy for your customers to contact you, and for you to keep track of their requests.
Designed to grow with growing service centers, LivePerson live chat solutions enable midsize businesses to strengthen customer relationships with maximum agent productivity. Real-time, intelligent engagement delivers greater first contact resolution rates, shorter wait times, and happier customers.
For high-volume contact centers, LivePerson offers a sophisticated, customizable proactive service channel designed to reduce the cost of handling targeted call and email queues at a lower cost per issue handled than any competing alternative. The alignment of people, process and technology increases the number of issues handled per labor hour and ensures the highest of customer satisfaction scores.
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